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File a complaint

Please be so kind and read through the below text before filling out the form.

If you discover that an item has a fault or a manufacturing defect, please be so kind and file a complaint. To file a complaint for the faulty item we will need for you to fill out this form below as soon as possible after the defect has been discovered. You will find all necessary information on your accompanied invoice.

Me&i do not approve complaints due to:

  • Ordinary wear-and-tear
  • Insufficient/incorrect clothing care
  • Defects caused by external damages.

Claims should be made within a reasonable time (about two months) from the time that the defect has been discovered and until it’s been reported. As soon as customer service has had the possibility to assess your complaint, then we will get back to you with further information on how to processed with the faulty item.

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